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    Business Administration- CSS Syllabus


    100 MARKS

    I. Management









    Defining Organization, Management, and Management in Organizations Four Management Functions, Management Roles, Management Skills Organizational Internal-External Environment
    Management Planning, Goal Setting, and Decision Making

    Strategic Management Process: Strategy Formulation and Implementation

    Developing Organizational Structure and Design

    Designing Adaptive Organizations Managing Change and Innovation Leadership and Motivation

    H. R Management

    Role of Human Resource Management in Organizational Performance









    Functions of HRM

    Process and Methods of Job Analysis Planning and Forecasting Personnel Needs Recruitment and Selection
    Training and Development

    Performance Management and Appraisal: Methods and Processes

    Establishing Strategic Pay Plans

    Compensation and Benefits

    Ethics, Justice, and Fair Treatment in HR Management

    Labor Relations and Collective Bargaining

    III. Financial Management

    § An overview of Financial Management

    Introduction and significance of financial markets, Differentiation between real assets and financial assets, Types of Financial Markets, Role of capital and money markets in economic development, Organizational goals and shareholder wealth maximization perspective

    § Time Value of Money

    Cost of money and the factors effecting the cost, Interest rate fundamentals and determinants of market interest rate, Role of Time value of money in finance, Concept of future value and present value, Making timelines, Annuities, Perpetuities and mixed stream of cash flows, with and without growth, Present value and future value of cash flow streams, Compounding Interest; discrete and continuous, Loan amortization

    § Analysis and Interpretation of Financial Statements

    Reading the financial statements, Horizontal and vertical analysis including common size, ratio, comparative and index number trend analysis, Forecasting financials for future decision making, Evaluating credit, management, profitability, risk etc using financial statements

    § Risk, Return and Introduction to Pricing

    Measures of Risks and return, Investment return and expected rate of return, Standalone risk: standard deviation and coefficient of variation, Risk aversion and required rate of return, Portfolio risk: Diversifiable vs. Market risk, Security Market Line and CAPM, Calculating WACC, Discounting process for price determination, Relevant risk and return for valuation

    § Cash flow and Budgeting

    Significance of budgeting, Making cash budgets, Making financial forecasts, Difference between profit and cash flow, Read and analyze Statement of Cash flow.

    § Capital Budgeting

    Significance of Capital budgeting, Cash flow calculations: incremental cash flows, Capital budgeting decision rules: NPV, IRR, MIRR, Return, Finding optimal capital structure, calculating appropriate discount rate, Capital Rationing

    IV. Operations and Supply Chain Management

    a. Operations Management

    § Operations & Productivity

    Operations Management (OM) as one of the Three Core Functions in an Organization. Significance and contributions of OM in the field of management. Future trends in OM and differences between goods and services.

    § Operations Strategy in Global Environment

    Developing mission & OM strategies, Critical Success Factors (CSF), Aligning Core
    Competencies with CSF

    § Process Strategy

    Four Process Strategies, Process Analysis and Design, Process Mapping, Flow
    Diagrams, Process Charts, Service process design, Process Re-engineering

    § Capacity Planning

    Design & Effective Capacity, Capacity Cushion, Capacity considerations, Managing demand, Capacity Planning, Leading vs Lagging Strategies, Single & Multiple Product Break Even Analysis for Capacity Planning

    § Location Strategies

    Factors Affecting Location Decisions, Methods for Evaluating Location Alternatives, Factor Rating Method, Load-Distance Methods, Center of Gravity Method, Service location Strategy

    § Layout Strategies

    Types of Layout, Layout Design, Fixed Position Layout, Process- Oriented Layouts, Office Layout, Retail Layout, Assembly Line Balancing

    § Inventory Management

    Role of Inventory in Operations, ABC analysis, Record accuracy, Cycle counting, Inventory Models, Fixed Period Systems, Continuous Review Systems, Basic EOQ Inventory Model, Safety Stock, Service Level

    b. Supply Chain Management

    § Introduction to supply chain management and logistics management

    What is supply chain management and logistics management, Objectives, Importance, Examples of supply chain management and logistics management, Decision phases in supply chains

    § Supply chain performance

    Achieving strategic fit, Challenges in achieving strategic fit, Supply chain cost, Supply chain quality, Supply chain lead time

    § Supply chain drivers

    Facilities as a driver, Inventory as a driver, Information as a driver, Transportation as a driver, Sourcing as a driver, Pricing as a driver

    § Balancing supply and demand

    Bullwhip effect, Demand collaboration, Information sharing in supply chains, accurate response strategy

    § Supply chain coordination

    Obstacles in coordination, Vendor managed inventory, Collaborative planning forecasting and replenishment, Managerial levers to achieve coordination

    § IT in supply chain management

    Role of IT in supply chain management, Customer relationship management, Supplier relationship management, Risk management in IT, Supply chain IT in practice

    V. Marketing

    § Introduction to marketing

    § Developing marketing strategies and plans

    § Scanning the marketing environment

    § Analyzing consumer markets

    § Market segmentation

    § Managing marketing information

    § Branding

    § Product life cycle

    § Pricing

    § Managing distribution channels

    § Integrated marketing communications


    S.No Title Author
    1. Management Richard L. Daft,
    2. Management Stephen P. Robbins, Mary Coulter, and NeharikaVohara
    3. The Practice of Management Peter F. Drucker
    4. Human Resource Management Gary Dessler and BijuVarkkey
    5. Human Resource Management Noe, Hollenbeck, Gerhart, Wright.
    6. Human Resource Management David A. DeCenzo& Stephen P. Robbins
    7. Human Resource Management Derek Torrington & Laura Hall
    8. Essentials of Corporate Finance Ross, Westerfield and Jordan
    9. Principles of Finance Besley and Brigham
    10. Financial statement Analysis George Foster
    11. Principles of Managerial Finance Gitman and Zitter
    12. Fundamentals of Corporate Finance Brealey, Myers and Marcus
    13. Advanced Corporate Finance Ogden, Jen and O’ Conner
    14. Operations Management for Competitive
    Advantage, 2006
    Chase, Richard B., Aquilano, Nicholas J., and Jacobs, F. Roberts
    15. Principles of Operations Management 2005 Raturi, Amitabh S., Evans, James R
    16. Operations Management 2008 Heizer, Jay and Render, Barry,
    17. Supply Chain Management: Strategy, Planning, and Operations Sunil Chopra, Peter Meindl, and D.V. Kalra,
    18. Supply Chain Management: From Vision to
    Stanley E. Fawcett, Lisa M. Ellram, and Jeffrey A. Ogden
    19. Business Logistics & Supply chain management Ronald H. Ballou
    20. Principles of Marketing Kotler, Armstrong, Agnihotri and
    21. Basic Marketing Perreault and McCarthy
    22. Marketing a Practical Approach Peter Rix
    Last edited by Shehzad; 18th April 2015 at 12:09 PM.



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